The Traveler Mental Model consisting of dreaming, planning, booking & paying, experiencing and sharing is a closed loop model that drives the digital presence of destinations and their hospitality and tourism businesses throughout the entire customer journey.
This well researched user behavior is segmented in many different micro-moments.
Throughout these phases, travelers are visiting hundreds of websites on many different devices and the entire digital presence of a destination and its hospitality and tourism businesses need to cater for them in a perfect way rather than only stimulating their desire to then send them off to online travel agents and other platforms when it comes to booking and paying.
rainmaker travel’s 5 Stages of Success, as a holistic methodology and managed service for hospitality and tourism providers enables all products and local tour operators to be showcased as well as creates a destination portal. All seamlessly interconnected and integrated providing all travelers a perfect digital presence of the entire destination and all its hospitality and tourism businesses. Covering all 5 stages it allows the traveller to book and pay gaining as many direct bookings as possible. It allows the destination and all hospitality and tourism providers in it to take back control, keep more tourism spend in the destination to create an economically sustainable tourism sector.
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