The handling of the website and the numerous booking tools and hundreds of 3rd party booking and listing platforms, all of which have to be continuously and simultaneously up-dated and maintained not only in terms of content, but also in terms of availability, rates, restrictions, terms & conditions, etc., is a daily time consuming and detailed vital task. Aspects also require strategic thinking thus are not easily delegated and therefore could become neglected or cause other important operational issues being neglected.
Sales platforms such as online travel agents (OTA’s) and meta search engines require constant supervision as it is not uncommon for their terms & conditions to be changed automatically. This can result in your business giving between 60% and 80% of your profit to such platforms. This can be avoided by constant supervision by an experienced “Revenue & Yield Manager” usually only found in large operations.
As all these online reservation entities are your most important tool generating life saving revenue, the daily correct management of them amongst other things, avoids overbooking incidents, unsold or vacant rooms, no shows, payment errors, incorrect quotes, etc. All very harmful if not disastrous for the business and often only obvious once it is too late to correct.
rainmaker travel seamlessly integrated state of the art booking and management application rainmaker.frontdesk for accommodation providers, experience providers and restaurants is designed to act as a hub to all these platforms, OTA.s, etc. .
Due to rainmaker.frontdesk having no reliance on a server and complex software installation, it is easily possible to quickly keep an eye on all booking platforms simultaneously, to synchronize availabilities and thus to guarantee a smooth booking and payment process for each sales channel, your website and at your reception. Many existing systems can also be seamlessly integrated into the 5 Stages of Success via the open rainmaker Destinations Network and Ecosystem.
rainmaker travel is also responsible for the complete setup and selection of booking portals based on our years of experience and best practice methods. Our integrated “Revenue & Yield” management ensures a better utilization and a noticeably higher yield and less dependency on specific sales platforms.